top of page

FAQ

Do you charge by the hour?

Yes, our pricing is typically based on an hourly rate for house cleaning and any added services. The exact rate may vary depending on factors such as the size of your home, the scope of the cleaning required, and any additional services you may request. We can provide you with a transparent and detailed pricing breakdown before scheduling the service, so you know exactly what to expect.

Do you offer Video Consultations? 

Yes, we offer video consultations as part of our services. If you prefer, we can schedule a video call to discuss your specific cleaning needs, address any questions or concerns you may have, and provide you with an accurate quote based on the virtual assessment of your home. This way, we can ensure that we understand your requirements and tailor our cleaning service to meet your expectations effectively.

How often should I schedule a house cleaning service?

The frequency of house cleaning depends on your specific needs and preferences. It can range from weekly, bi-weekly, monthly, or even a one-time deep cleaning. We can help you determine the best schedule based on your home's size, lifestyle, and cleaning requirements.

Do I need to provide cleaning supplies and equipment?

We come fully equipped with our own cleaning supplies and equipment. However, if you have any specific preferences or products you'd like us to use, feel free to let us know, and we'll accommodate your requests.

Which Payment Methods are accepted?

Payments can be made using cash, Zelle or Venmo. Due in full same day as scheduled cleaning.

Can I trust your cleaners to respect my privacy and belongings?

Absolutely! We understand the importance of respecting your privacy and taking care of your belongings. We encourage personal belongings to be secure so there are never misunderstandings. Our cleaners are trained to be discreet and treat your home and possessions with the utmost care and respect. You can trust us to maintain the highest level of professionalism. 

What if I need to reschedule or cancel my cleaning appointment?

We understand that schedules can change. If you need to reschedule or cancel your cleaning appointment, please let us know as soon as possible, preferably with a 24-hour notice. We'll do our best to accommodate your request and find a convenient alternative time for your cleaning service.

Clean Kitchen
bottom of page